Appendix 1: Regulatory Impact Summary Table*
Fiscal Costs	FY 2018	FY 2019	FY 2020	
State Government	$0	$0	$0	
Local Government	$0	$0	$0	
Small Businesses	$0	$0	$0	
Non-Small Businesses	$0	$0	$0	
Other Person	$0	$0	$0	
Total Fiscal Costs:	$0	$0	$0	
				
Fiscal Benefits				
State Government	$0	$0	$0	
Local Government	$0	$0	$0	
Small Businesses	$0	$0	$0	
Non-Small Businesses	$0	$0	$0	
Other Persons	$0	$0	$0	
Total Fiscal Benefits:	$0	$0	$0	
				
Net Fiscal Benefits:	$0	$0	$0	
*This table only includes fiscal impacts that could be measured. If there are inestimable fiscal impacts, they will not be included in this table. Inestimable impacts for State Government, Local Government, Small Businesses and Other Persons are described above. Inestimable impacts for Non-Small Businesses are described below.

Appendix 2: Regulatory Impact to Non-Small Businesses
This minor clarification to the Public Service Commission’s rule on complaints against a utility should streamline the process for both complainants and utilities. The rule amendment prevents any potential need to adjudicate a complaint twice. It clarifies the separate roles of the Division of Public Utilities, to provide an informal dispute resolution process, and the Public Service Commission, to adjudicate a dispute that cannot be resolved informally. Because this clarification only streamlines the current process for all involved, there should be no measurable regulatory impact.
PSC Chair Thad LeVar has reviewed and approved this fiscal analysis.

R746.  Public Service Commission, Administration.
R746-1.  Public Service Commission Administrative Procedures Act Rule.
R746-1-201.  Complaints.
	A person [that]who files a complaint with the Commission shall demonstrate:
	(1)  [that] the person has attempted to work with the utility to resolve the complaint;
	(2)  [that] the Division has reviewed the complaint and determined that [Commission action is warranted]the person has exhausted the Division’s informal complaint resolution process; and
	(3)  [that] the complaint has been served on the public utility, pursuant to R746-1-203(1)(f).

KEY:  public utilities, administrative proceedings, electronic filings and meetings, confidential information
Date of Enactment or Last Substantive Amendment:  October 19, 2017
Authorizing, and Implemented or Interpreted Law:  54-1-1; 54-1-3; 54-1-6; 54-3-21; 54-4-1; 54-4-1.5; 54-4-2; 54-7-17; 63G-4